Brand Loyalty No More with Maxis

 I cancelled my mobile service provider Maxis after 2 decades of using their service. It has been known among Maxis former users that they quit them because they tend to offer better services and packages for new customers while neglecting the customers that have been using them for years. I don't know why I stayed with them for so long when I know DiGi offers a better package for my needs. I guess there's no point in staying loyal to a brand that clearly doesn't care about our loyalty anyway. That was when I decided to switch to DiGi.